Privacy Policy

This Privacy Policy explains how Me88 may collect, use, store and share personal information when you visit the website, create an account, use our services or contact support.

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About this Privacy Policy

Me88 respects the privacy of players and aims to handle personal information responsibly. This policy provides general information about the types of information an online casino website may handle, the reasons for using it, and the choices available to you. It applies to information collected through the Me88 website, account features, gaming services, customer support channels and related online interactions.

Table of contents

Personal information means information or an opinion that identifies you, or could reasonably be used to identify you. The information handled will depend on how you use the website, whether you create an account, the services you access and the information needed to meet security, verification and legal requirements.

By using the website, you should review this policy together with any applicable website terms, notices and settings. Privacy information may be updated from time to time where services, technology or legal requirements change. The latest version published on the website will describe the current approach.

Information we may collect

The information collected by an online gambling website commonly comes from information you provide, records created through your use of the services, and information received from service providers or security systems. The categories may include the following:

Account details, such as your name, date of birth, username, password, contact details, residency information and preferences.
Identity and verification information, including documents or details needed to confirm identity, age, eligibility, account ownership or the source of relevant funds where appropriate.
Payment and transaction records, such as deposits, withdrawals, payment method details, transaction references, account balances and records of gaming activity.
Communications and support information, including messages, requests, feedback, complaints and details provided when you contact the support team.
Technical and device information, such as IP address, browser type, operating system, device identifiers, language settings, approximate location and information about how the website is accessed.
Usage information, such as pages visited, links selected, session dates and times, preferences, login activity and interactions with website features.
Cookie and similar technology information, including identifiers used to remember settings, support website functions, understand usage and help protect accounts.

You should provide information that is accurate, current and complete when requested. If you do not provide information that is needed to create, maintain or verify an account, some services may not be available. You should not provide another person’s personal information unless you are authorised to do so.

How information is used and shared

Personal information may be used for purposes connected with operating an online casino and providing a secure service. These purposes can include:

Creating and administering your account, authenticating logins and providing requested services.
Processing deposits, withdrawals and other account transactions, and maintaining accurate financial and gaming records.
Checking identity, age, eligibility and account ownership, and completing verification procedures.
Preventing and detecting fraud, money laundering, unauthorised activity, security threats, collusion and other misuse of the website.
Meeting applicable legal, regulatory, tax, financial, record-keeping and responsible gambling obligations.
Responding to questions, providing customer support, investigating complaints and communicating about your account or important service matters.
Improving website performance, usability, security, products and communications through aggregated or appropriately analysed information.
Sending marketing or promotional communications where permitted and where you have provided consent or another lawful basis applies.

Information may be shared when reasonably needed for these purposes. Recipients may include payment providers, identity and verification services, technology and hosting providers, customer support providers, fraud prevention services, professional advisers and other suppliers that help operate or secure the website. These providers should receive only information relevant to the service they perform and may be required to protect it.

Information may also be disclosed where necessary to protect users, the website or the public, to investigate suspected unlawful or harmful conduct, to enforce applicable terms, or to respond to a valid legal or official request. Information may be transferred to or accessed from locations outside Australia when service providers or technical systems operate internationally. Appropriate handling arrangements may be used where required.

Me88 does not generally use personal information for purposes unrelated to the services, security, support or legal responsibilities described in this policy without providing further information or obtaining consent where required. Where information is used for analytics or reporting, it may be combined or de-identified so that it is less likely to identify an individual.

Cookies, security and retention

Cookies and similar technologies

Cookies are small files or similar technologies placed on a device when a website is visited. They can help keep you signed in, remember preferences, support security features, maintain a session, understand website usage and improve performance. Some cookies may be provided by service providers that support website functionality, analytics or security.

You can manage, block or delete cookies through the settings of your browser or device. If you disable certain cookies, parts of the website may not work correctly, and some account or security functions may be affected. Browser settings vary, so you should check the help information for the browser or device you use.

Protecting information

Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure transmission and staff or supplier obligations. No website, network or electronic storage system can be guaranteed to be completely secure, so you should keep passwords confidential and contact support promptly if you believe your account has been accessed without permission.

Keeping information

Personal information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction, payment, security and support records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy choices and rights

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. You may ask to access information, request correction of information that is inaccurate or incomplete, request deletion of information, or withdraw consent to marketing communications.

Access: ask for confirmation about whether personal information is held about you and request access to relevant information.
Correction: ask for inaccurate, out-of-date or incomplete personal information to be corrected.
Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Some information may need to be retained because of legal, security, transaction or record-keeping requirements.
Marketing consent: withdraw your consent to marketing communications at any time. You can use an unsubscribe option in a marketing message where available, or contact support to request that marketing communications stop.

To exercise a privacy right or ask a question about the handling of your information, contact support@me88-casino.top. Please explain your request clearly and include enough information to help locate the relevant account or records. For account security, identity verification may be required before information is provided or a request is completed.

A request may be limited or declined where permitted or required, including where responding could adversely affect the rights of another person, compromise security, reveal confidential information, interfere with fraud prevention, or conflict with an obligation to retain records. If a request cannot be completed in full, an explanation may be provided where appropriate.

Withdrawing consent to marketing does not necessarily affect other communications needed to operate your account, process transactions, provide security notifications, respond to support requests or meet legal obligations. You may continue to receive essential service messages while marketing preferences are being updated.